Listening Line

The Listening Line provides non-crisis emotional support between community members. Call or text any time to connect with another Seeker.
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Using basic Voice API and SMS technology on a local area code, the system connects peers, neighbors, and trained community members to callers who need human connection. Listeners are trained to provide referrals to local harm reduction and recovery resources (through partnerships with local syringe access programs as well as Atlas by Shatterproof ((link to https://www.treatmentatlas.org/). The phone line is also supported by a local cohort of trained facilitators who listeners can bring on via 3-way calling to navigate emergency situations.

This service has been found to ease the burden on true crisis line resources in regional locales, allowing both callers and trained volunteers to engage in extended-duration phonecalls and meaningful experiences of human connection via phone or SMS.

The Listening Line provides non-crisis emotional support between community members.

Call or text any time to connect with another Seeker.

828-547‑4547

Program structure:

Regular holistic wellness services i.e., acupuncture, bodywork, trauma counseling, nutritional coaching, etc
Weekly peer support pairings
1:1 accountability and empowerment sessions
Support building new friendships
Harm reduction services

Access to:

Connection Practice:
alternative recovery meetings.

Listening Training:
healing retreat & 16hr communication course.

Socials & parties:
fun without judgment, cliques or substances.

Connection Missions:
give back to others and/or receive practical support when you need it most.

Want to donate to our herbal first aid service?

Let us know what items you have available and would like to donate and we will be in touch. Thank you for your generosity!
DONATION FORM
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Interest Form

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Training modules

01
Rethinking Addiction and Mental Health
Exploration of mental health challenges and addiction as symptoms of disconnection in/from society.
02
Breaking Down Shame
Learning to minimize shame and stigma; the #1 factor preventing meaningful connection and healing from trauma.
03
Personal Harm Reduction
Creating and implementing healthy risk-management strategies. Learning and utilizing a model for creating a personal harm reduction plan, for both substance-related and process addictions.
04
Setting Compassionate Boundaries
Viewing boundaries as bridges; honest communication about what’s okay and not okay for the purpose of deepening connection and trust in relationships.
05
Holding Space for Difficult Emotional Experiences
How to navigate challenging situations with friends and family, including return to use and suicidal ideation.
06
Taking Your Connection Practice into the World
Practical exploration of how to take your listening practice into the world, into relationships with friends & family, and/or into your longterm recovery journey.

Listening Training Dates

Asheville, NC

In-person, two-day retreats.

10 am - 7 pm each day

  • Jan. 13-14
  • Mar. 9-10
  • July 13-14
  • Nov. 9-10

Waynesville, NC

In-person, two-day retreats.

10 am - 7 pm each day

  • Feb. 17-18
  • April 20-21
  • June 22-23
  • Aug. 10-11
  • Oct. 12-13
  • Dec. 7-8

Online

6-week class, 2hrs every Thursday.

  • Wednesdays at 6:30ET Jan 11th- Feb15th
  • Wednesdays at 6:30-8:30pm ET Feb. 21 - Mar. 27
  • Thursdays, at 6:30 - 8:30ET-April 4 - May 9

Register for Listening Training

"Since the day I completed Listening Training, I have seen my depression symptoms decrease dramatically for the first time in my life."

SeekHealing Participant
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WNC Listening Line

The WNC Listening Line provides non-crisis emotional support between community members.
Call or text any time to connect with another seeker or Peer in Western North Carolina.

(828) 547‑4547